Fontasia@feddit.nl to A Boring Dystopia@lemmy.world · 18 days agoFirst Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.www.bloodinthemachine.comexternal-linkmessage-square24fedilinkarrow-up19arrow-down10file-textcross-posted to: technology@lemmy.ml
arrow-up19arrow-down1external-linkFirst Horizon Bank system detects when a call center worker was on the brink of "losing it" and plays an AI-made montage of family photos set to their favorite song to calm them down.www.bloodinthemachine.comFontasia@feddit.nl to A Boring Dystopia@lemmy.world · 18 days agomessage-square24fedilinkfile-textcross-posted to: technology@lemmy.ml
minus-squareVinny_93@lemmy.worldlinkfedilinkarrow-up1·edit-218 days agoWhat the actual sh*tnuggets Edit: I did some further research for different sources and can’t seem to find the same article anywhere. I can only find one that says they will use AI to alter hostile tones from call center employees.
What the actual sh*tnuggets
Edit: I did some further research for different sources and can’t seem to find the same article anywhere. I can only find one that says they will use AI to alter hostile tones from call center employees.