will_a113@lemmy.ml to Technology@lemmy.mlEnglish · 15 hours agoISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comexternal-linkmessage-square29fedilinkarrow-up1197arrow-down14file-textcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.worldtechnology@lemmy.ziphackernews@lemmy.bestiver.se
arrow-up1193arrow-down1external-linkISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comwill_a113@lemmy.ml to Technology@lemmy.mlEnglish · 15 hours agomessage-square29fedilinkfile-textcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.worldtechnology@lemmy.ziphackernews@lemmy.bestiver.se
minus-squareleisesprecherlinkfedilinkarrow-up5·11 hours agoYeah, I feel like if a customer has an informed opinion about your costumer service, your service obviously forces customers to call customer service too often.
Yeah, I feel like if a customer has an informed opinion about your costumer service, your service obviously forces customers to call customer service too often.