I’ve found that AI has done literally nothing to improve my life in any way and has really just caused endless frustrations. From the enshitification of journalism to ruining pretty much all tech support and customer service, what is the point of this shit?
I work on the Salesforce platform and now I have their dumbass account managers harassing my team to buy into their stupid AI customer service agents. Really, the only AI highlight that I have seen is the guy that made the tool to spam job applications to combat worthless AI job recruiters and HR tools.
100%. I don’t need help finding what’s on your website. I can find that myself. If I’m contacting customer support it’s because my problem needs another brain on it, from the inside. Someone who can think and take action to help me. Might require creativity or flexibility. AI has never helped me solve anything.
Oh I hate those chat bots which just display a list of articles matching keywords in your question.