x.com
x.com

It. Is. Never. Enough.

You paid hundreds of dollars for a new monitor, but it doesn’t matter. More ads, more profits.

I hate it.

    • empireOfLove2@lemmy.dbzer0.comEnglish
      77·
      2 months ago

      As with all these services, the “disagree” option is “stop using our devices and services” which really should be illegal when it’s tied to hardware you already bought it and the terms changed after the fact.

      • NotMyOldRedditName@lemmy.worldEnglish
        16·
        2 months ago

        I wonder how things would go if they made you agree to the terms before being allowed to purchase it.

        People bring it to the till, and then just hand it back saying nope.

      • oatscoop@midwest.socialEnglish
        14·
        2 months ago

        I bought an LG microwave a few months ago to replace a dead 10 year old Sharp. My favorite “features”:

        • The sticker on the door stating that by using the microwave I agree to LG’s TOS, including binding arbitration.
        • The single 4 minutes and 30 seconds of use I got out of it before the magnetron broke.

        When I returned it they customer service person asked if I wanted it serviced under warranty – hilarious. Bought a Panasonic instead.

      • tabular@lemmy.worldEnglish
        8·
        2 months ago

        It’s our hardware so we should be able to select another provider or host our own. Not that I consider ad tracking a “service”.

  • grue@lemmy.worldEnglish
    1051·
    2 months ago

    Returning is not enough. Boycotting is not enough. We need to be marching on the FTC and Congress with torches and pitchforks about this shit!

  • Marx2k@lemmy.dbzer0.comEnglish
    831·
    2 months ago

    This just makes me think of every thread complaining about smart tvs and every comment saying “just buy a monitor!”

  • folekaule@lemmy.worldEnglish
    761·
    2 months ago

    This needs to go viral and be posted in reviews for every monitor with this “feature”. Heck, make a convenient warning icon indicating “adware” for such reviews so I can scroll past them faster.

    No way I’m risking buying a TV or monitor from LG after seeing this. It would go right back in the box to be returned.

    • Blackmist@feddit.ukEnglish
      71·
      2 months ago

      Once it’s established as a way to make money, everyone will add it.

      Don’t be surprised to see it added to the GPUs at the output level, just in case you think any screen manufacturers will hold out.

  • garretble@lemmy.worldEnglish
    48·
    2 months ago

    Wait, so the monitor has some sort of network capability?

    I assume it’s full of streaming apps or something and they just also added this fun ad junk to it.

    • cronEnglish
      25·
      2 months ago

      Generally, we (sadly) see smart monitors come up like smart TVs did ten years ago.

      Some noteable features include streaming apps (netflix…) and wireless screen mirroring from phones.

      • Wild_Mastic@lemmy.worldEnglish
        521·
        2 months ago

        Wow, this is useless!

        Seriously, who the hell use Netflix on a monitor when you have a literal pc connected to it that is way better.

        • cronEnglish
          29·
          2 months ago

          Maybe because many streaming services have locked their 4k content behind some specific apps and platforms and offer lower resolutions on general desktop PCs.

        • Munkisquisher@lemmy.nzEnglish
          4·
          2 months ago

          If it’s all the same driver board, they save on complexity of having different parts. I hate it but it’s true. Samsung gaming monitors now have to keep track of a remote to change settings.

    • pandapoo@sh.itjust.worksEnglish
      11·
      2 months ago

      Both HDMI and DisplayPort feature USB/Ethernet data link capabilities, and obviously USB-C does as well.

      This is dependent upon the version of the cable, and all other hardware involved, but this is well within the bounds of available ad/surveillance tech.

    • 1984@lemmy.todayOPEnglish
      7·
      2 months ago

      Their TV does but I’m not sure how it works with monitors. Maybe it’s just hardcoded ads in their software. I don’t see how the monitor can have a network connection…

      • linearchaos@lemmy.worldEnglish
        4·
        2 months ago

        Ethernet over HDMI Ethernet over display port Ethernet via thunderbolt They could probably do something tricky with a driver and serial over HDMI

        I don’t know about this one but several LG monitors actually have Wi-Fi built in.

        Of course, If it was using Wi-Fi you could just not connect the Wi-Fi. But some manufacturers are getting smart and are able to use open networks to call home. You could open it up find the antenna and short it out directly to the ground plane

  • cmnybo@discuss.tchncs.deEnglish
    461·
    2 months ago

    I would return that shit immediately. There is absolutely no use for smart functionality in a computer monitor. I would suspect it’s a TV sold as a monitor and will have the same issues as using a TV as a monitor.

  • suburban_hillbilly@lemmy.mlEnglish
    411·
    2 months ago

    I would call legal and IT. It’s outside the scope of my role to accept contacts on behalf of the company.

      • linearchaos@lemmy.worldEnglish
        37·
        2 months ago

        IT here, Yes, by all means involve me. I will buy a second monitor and plug it into a known box that is no business going anywhere. I will then block, at the network firewall level, any outbound traffic to anything that thing talks to. If it uses its own MAC address at the head end I will then collect and publish every connection that thing tries to make outside to a blacklist and provide it to the public.

        • vithigar@lemmy.caEnglish
          3·
          2 months ago

          Sounds way more interesting than most IT work as well. I’d definitely rather do some investigative work like this than a typical parade of password resets, email assistance, and software installations.

          • Emerald@lemmy.worldEnglish
            3·
            2 months ago

            I had to ask a helpdesk for a 2fa reset once. Intrestingly, they didn’t make me identify myself except for first and last name. Not sure what point the 2FA has if it’s that easy to remove.

            • rolaulten@startrek.websiteEnglish
              1·
              2 months ago

              Depending on the help desk they probably knew it was you. Did you call from a phone HR knows about? If it was a walk up, did they make the ticket before or after resetting your MFA?

              • Emerald@lemmy.worldEnglish
                1·
                2 months ago

                They do have the phone number on record, so I guess that’s what they did. More likely though they didn’t even check. They made no ticket either, just reset it in the course of an around 3 minute call.

                • rolaulten@startrek.websiteEnglish
                  1·
                  2 months ago

                  Are you sure there is no ticket? Some systems let you make tickets that the end user is not notified for. Also, depending on the size/ levels of automation your call may have populated all your info on the agents end.

          • oatscoop@midwest.socialEnglish
            2·
            2 months ago

            Hands you a random laptop.

            “The thing doesn’t work.”

            Refuses to elaborate and leaves.

          • linearchaos@lemmy.worldEnglish
            1·
            2 months ago

            Easily. I could also simply deny it access to the internet. But sometimes you need to look out for more than just your own.

  • squid_slime@lemm.eeEnglish
    39·
    2 months ago

    I was so pissed when I realised most of the feature on my smart monitor were disabled by disallowing network connection. especially when those features where present on my non smart monitor. Things like dual input so having two devices over HDMI / DPI display on separate portions of the screen was fine on my old lg ultra wide but on the new smart ultra wide it is disabled all because I won’t agree to they’re terms.

    • 1984@lemmy.todayOPEnglish
      41·
      2 months ago

      This should be illegal. That functionality has nothing to do with accepting ads.

      This is really upsetting to see them get away with this.

  • TheFeatureCreature@lemmy.worldEnglish
    37·
    2 months ago

    Some of my favourite monitors have been from LG but these days I get by just fine never buying any of their products and I will continue to do so. Eat shit, LG.

  • Aeri@lemmy.worldEnglish
    352·
    2 months ago

    Why on earth have you let your monitor access the internet

    • Xatolos@reddthat.comEnglish
      221·
      2 months ago

      It’s hooked to a Mac, so most likely on Thunderbolt which would allow it internet access with the video feed. So it’s possible they didn’t have a choice. (This isn’t limited to Mac though)

    • barsquid@lemmy.worldEnglish
      19·
      2 months ago

      Why on earth buy a “smart” monitor. It is a computer. There is a smart device attached by definition.

  • nyan@lemmy.cafeEnglish
    31·
    2 months ago

    Seeing the word “smart” in a device description has become a warning flag.

  • Emerald@lemmy.worldEnglish
    26·
    2 months ago

    Louis Rossmann has LG as an anti-sponsor. He calls them out for their bullshit in some of his videos.

  • Wahots@pawb.socialEnglish
    24·
    2 months ago

    Haha, that’s almost impressive. But no, I will not be buying an LG monitor now.