And it failed spectacularly.

We only needed a simple form, but we wanted to be fancy, so we used “nextcloud forms”.

The docker image automatically updated the install to nextcloud 30, but the forms app requires nextcloud 29 or lower. No warning whatsoever. It’s an official app, couldn’t they wait that it was ready for NC 30 before launching it? The newsletter boasts “NC hub 9 is the best thing after sliced bread” yet i don’t see any difference both in visual or performance compared to NC hub 2

Conclusion: we made our business to rely on nextcloud forms as a signup form, but the only reason we were using it was disabled who knows how many weeks ago.

  • Possibly linux@lemmy.zipEnglish
    14·
    3 months ago

    Why did you do automatic updates without testing? That is the real issue.

    Honestly your IT department sounds like it could use some help

    • Moonrise2473@feddit.itOPEnglish
      115·
      3 months ago

      Manual docker upgrade issued my me after reading the official blog and newsletter. The upgrade notes described the new version as the best thing ever and didn’t mention that one of their selling points would be disabled without any notice.

      I’m starting to see a pattern in those comments like “why did you wear a skirt that night? It looks like you asked for it…”

      • non_burglar@lemmy.worldEnglish
        14·
        3 months ago

        Whoah, dude.

        Not only are you being told what could have and will ward off unplanned breakage, but you have somehow characterised yourself as an unsuspecting victim here? Inaccurate and really inappropriate comparison.

        You knew enough to take on deploying a service, now comes the grown-up part where you hedge against broken updates.

        • Moonrise2473@feddit.itOPEnglish
          18·
          3 months ago

          I don’t know if maybe it’s my bad english in explaining it or it’s your comprehension skills that lack something.

          I write it again for the 10th time: I’m 100% ok having 1-2 weeks of downtime, and this is why i do it live. It simply doesn’t make sense to dedicate several hours every month on testing if all i need is getting 3 useless surveys filled per year. If it was essential for work and i needed 99.99999% uptime i would directly subscribe typeform or surveymonkey. If tomorrow my install completely bricks and disappears in thin air, i would have lost 30 minutes of time and no valuable data. I literally spent more time designing the logo for the instance than managing it. This is just to state how unimportant the data stored on it.

          This post wasn’t made about “oh no i lost millions and all my irreplaceable data thanks to nextcloud stupid updates” but how stupid is to release something that breaks features that they’re using as selling point.

          ok, now that we established that my IT skills are lacking and i should be fired because one single survey couldn’t be filled, this is the release notes: https://docs.nextcloud.com/server/latest/admin_manual/release_notes/upgrade_to_30.html

          Please tell me where they say that this feature is automatically disabled and also tell me why you think that this is acceptable.

          I don’t understand why you think that is acceptable.

          I even can’t find other examples where a release is so rushed, that selling points are disabled without ETA. I never saw for Libreoffice 24 dropping support for opendocument files for a couple months just because they had to meet a self imposed deadline

            • Moonrise2473@feddit.itOPEnglish
              15·
              3 months ago

              go to watch who is the maintainer of nextcloud forms, then see if they could have known that NC 30 was about to go out or not

              It’s definitely not unreasonable that if I make product X and I make product Y, and they’re not compatible, then a bit of warning is suggested.

              Again, wordpress updates break plugins all the time, but automattic plugins (same people of wordpress) never break. Coincidence? They just launch a new wordpress without checking if woocommerce or jetpack don’t work?

                • Moonrise2473@feddit.itOPEnglish
                  14·
                  3 months ago

                  Ok i get it, it’s best practice to do rushed releases without QA because users are the free testers.

                  They definitely had no way to know that their own app was incompatible, this is definitely a problem of the stupid user. Idiot user who believed their newsletter “update now, hub 9 is the best thing ever”. The user should have known that stable = untested beta

                  Also, this issue happened exclusively to me in the whole world, because everyone else isn’t an idiot like me and checks 30+ release notes scattered in 30 different repositories to guess any incompatibility. I was lazy and only checked the main notes! Such an idiot! Why I didn’t check every single installed app? It’s just 30! Nextcloud devs couldn’t have known that nextcloud devs didn’t update the manifest of the forms app! I should have checked before! Completely my fault!

                  Now if you excuse me I got an update to the Windows nextcloud desktop app and it must reboot after update because reasons even if there’s a GitHub issue with 200 angry comments about that. No wait! Stupid me! First I have to fire a VM and use a whole week to write automated tests that account for every possible combination of settings, language, power management, installed apps and so on. Otherwise I could lose a worthless survey that nobody reads and that will definitely get me fired!