I worked at a phone repair shop for almost a decade and fixed hundreds if not thousands of phones. It was rare to see this but when I did it was a Samsung and it had been dropped. The glass would be fine but the OLED would be wrecked. I also had many people lie about what happened to their phone when it was obviously dropped.
Flex cables is certainly a problem as well (not all models have the main and sub connected via flex cable as you certainly know).
I remember Samsung sending us a batch of A-series phones where the flex cables were bad and needed to be swapped before they even got sold. (Official repair center). We also had batches of these faulty flex cables that where causing green lines when repairing the a-series like the A15.
I also worked on display repair for the S-series, S7 -> S20, where a new screen and connector is placed on the old bracket, and it can happen there too when the screen or connector, has minimal damage. Especially when you get refurbed parts from Samsung. These come in dreaded blue boxes instead of white and where prone to have lines and other faults in them. Fucks up the targets…
When I dropped my pixel 5a the screen looked like a TV in a horror film. Were they lying for warranty purposes? Otherwise I can’t see a reason not to tell a repair shop what actually happened.
A lot of the times it would be to replace screens under warranty. On multiple occasions we would get “I went to bed with it on my nightstand and when I woke up the screen was shattered” When the phone had been clearly dropped. I’m glad I got out of that business when I did. The constant mental burden of people blaming you for their phone not working was unbearable.
I got blackout drunk one night and the next morning my pixel 6a screen wouldn’t respond, just black. Powered on and rang, alarm went off for an hour, print scanner, all worked, no screen. Not even a mark to indicate what I’d done. Felt bad swapping it but I genuinely have no clue what happened. Thanks for coming to my TED talk
I worked at a phone repair shop for almost a decade and fixed hundreds if not thousands of phones. It was rare to see this but when I did it was a Samsung and it had been dropped. The glass would be fine but the OLED would be wrecked. I also had many people lie about what happened to their phone when it was obviously dropped.
Flex cables is certainly a problem as well (not all models have the main and sub connected via flex cable as you certainly know).
I remember Samsung sending us a batch of A-series phones where the flex cables were bad and needed to be swapped before they even got sold. (Official repair center). We also had batches of these faulty flex cables that where causing green lines when repairing the a-series like the A15.
I also worked on display repair for the S-series, S7 -> S20, where a new screen and connector is placed on the old bracket, and it can happen there too when the screen or connector, has minimal damage. Especially when you get refurbed parts from Samsung. These come in dreaded blue boxes instead of white and where prone to have lines and other faults in them. Fucks up the targets…
When I dropped my pixel 5a the screen looked like a TV in a horror film. Were they lying for warranty purposes? Otherwise I can’t see a reason not to tell a repair shop what actually happened.
A lot of the times it would be to replace screens under warranty. On multiple occasions we would get “I went to bed with it on my nightstand and when I woke up the screen was shattered” When the phone had been clearly dropped. I’m glad I got out of that business when I did. The constant mental burden of people blaming you for their phone not working was unbearable.
I got blackout drunk one night and the next morning my pixel 6a screen wouldn’t respond, just black. Powered on and rang, alarm went off for an hour, print scanner, all worked, no screen. Not even a mark to indicate what I’d done. Felt bad swapping it but I genuinely have no clue what happened. Thanks for coming to my TED talk