T-Mobile sued after employee stole nude images from customer phone during trade-in::T-Mobile has been sued again for failing to protect consumer data after an employee at one of its Washington stores stole nude images off of a customer’s phone.

  • kgbbot@lemmy.ca
    link
    fedilink
    English
    arrow-up
    0
    ·
    1 year ago

    The employee was and is a scum bag human, but what dumbass trades a phone with nudes on it‽ I wouldn’t even get a phone serviced with nudes.

    • Rob T Firefly@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 year ago

      Most people aren’t all that clear on the distinction of things being “on” a phone. When they switch to their next phone and their photos immediately sync onto it from whatever cloud stuff they use, they may have the illusion that the new phone is where their photos “are” now and not consider the continuing existence of the data on the old one.

      Basic technical literacy should be everyone’s responsibility and would be in a perfect world, but any IT person will tell you that it can never be assumed of anyone. However on the bright side, stories like this blowing up in the mainstream news will knock a little awareness into more end-user skulls every now and then. Send it to all the non-techies you know and care about!

      • BearOfaTime@lemm.ee
        link
        fedilink
        English
        arrow-up
        0
        ·
        1 year ago

        Sad but true.

        As one of those IT people (who was taught on punched cards), I’d had some hope that by the 21st century only GenX and Boomers would have this issue.

        That young adults don’t know this stuff is very frustrating.

        Most people cant explain how a toaster works - it may as well be magic to them.

        • pete_the_cat@lemmy.world
          link
          fedilink
          English
          arrow-up
          0
          ·
          edit-2
          1 year ago

          Back when I was in college (mid to late 2000s) I worked in the campus computer lab. People frequently asked “how do I print stuff?” because they had to pay for it ($25 was included, it was to stop people from printing out a few hundred page books for free), they just had to swipe their ID at a touchscreen terminal, select the print jobs and hit “print”.

          This girl came over asking this question and I repeated the above, then she said “No… how do I print from the computer?”. I was dumbfounded because this was a very large statue university that didn’t accept just anyone. It was Microsoft Word (when they switched from the menu bar to that stupid start menu style button in the upper left hand corner) and she had zero clue how to use it. I was thinking “damn girl, how did you make it through high school and get accepted here?!”. She was apparently your typical hot blonde airhead.

        • WhiteHotaru@feddit.de
          link
          fedilink
          English
          arrow-up
          0
          ·
          1 year ago

          There is actually a theory floating around, that people growing up in the 80ies-2000 were the most tech literate, because they had to tinker to get thinks to work. Want to play a game on DOS 6.2 and it did not work? Edit some system files for more memory. Today the technisch hidden behind false physics and got really well.

          My son is nine. I got him a Kano (the old one with a raspberry pie as base) and he has to learn why we need to connect a display to the processing unit and connect peripherals to do things. His friends own a tablet, a smartphone and a gaming console. You cannot see behind the tech in those, if you don’t want to destroy them and explore hobbit works (on a basic level).

            • WhiteHotaru@feddit.de
              link
              fedilink
              English
              arrow-up
              0
              ·
              1 year ago

              It is a great project, but unfortunately I guess it is not running very well. They did the setup with raspberry pies first with additional modules like a screen, an LED matrix and other things you could program. The software experience is pretty awesome. The whole manual is telling your kid a story and describing everything in just the right language for a kid. You plug it and the story goes on at terminal level when your kid is promted to write their name. After this it boots into a really well made desktop with a adventure game to get to know the computer, a bunch of programming tools and a browser.

      • pete_the_cat@lemmy.world
        link
        fedilink
        English
        arrow-up
        0
        ·
        1 year ago

        After being in IT for a decade it never ceases to amaze me how incompetent people are when it comes to tech.

        At my first gig in NYC I worked at a smaller financial firm (about 100 people) and every mid-level and above employee was given a work phone. One time I got a ticket that said “my smartphone is being really slow, can someone please take a look?”. I went up there and it was a guy in his 40s (I was like 30), suit and tie, I think he was a Junior VP or something like that. He gave me his Galaxy S5 and I looked at the RAM usage and it was all taken up by Chrome. I opened up Chrome and he had 99+ tabs open, I told him that was the reason and he said “Oh… I thought those automatically closed when I exited (he meant switched apps, not killing the process)…”, I told him they didn’t and started swiping them away, after the first few it was about 90 tabs of (teen) porn 🤣. I had to stand there in front of him, straight faced for a good few minutes cleaning up his porn. Afterwards I said “it should be better now, just remember to close your tabs when you’re finished with them.” and left. Once I got in the elevator I nearly pissed myself laughing so hard.

        • scarilog@lemmy.world
          link
          fedilink
          English
          arrow-up
          0
          ·
          1 year ago

          I’m not gonna lie I do this too. Not leaving porn tabs open, but not closing apps/tabs. Android should automatically clean these up afaik.

          • ZiemekZ@lemmy.world
            link
            fedilink
            English
            arrow-up
            0
            ·
            1 year ago

            Android should automatically clean these up afaik

            NOOOOOOOOOO! DO NOT. EVEN. SUGGEST. THAT.
            I’ve got hundreds of tabs opened, if Android cleaned them automatically it’d be like burning my own Library of Alexandria.

    • xkforce@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 year ago

      So what do you do if you literally cant wipe the phone I.e broken screen? Just never have anything there to begin with?

        • xkforce@lemmy.world
          link
          fedilink
          English
          arrow-up
          0
          ·
          edit-2
          1 year ago

          Youve never actually had that happen if you think its that easy.

          Guys no…

          1. You cant wipe a phone remotely with your google sign on unless “find my device” is enabled, which it never was.

          2. My phone does not just give access automatically to any device plugged into it. You are REQUIRED to give permission from the phone. Which cant be done because the screen is fucked.

          3. Your phone SHOULDNT be accessible in this scenario because allowing any device to just plug in and download everything with no authentication is a security risk.

          • wgbirne@feddit.de
            link
            fedilink
            English
            arrow-up
            0
            ·
            1 year ago

            It is still possible to unlock an android phone with a fucked screen.

            I had to do this once and managed to unlock the phone with a USB mouse. It took me a while to get the right pattern, but it is possible.