• superkret
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    3 months ago

    I don’t understand how that is even possible.
    Are there no logs? No documentation? Does everyone share an admin user with full rights?
    I mean, there has to be a way to find out who accessed the machine last time.

    • ramble81@lemm.ee
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      3 months ago

      You’d be surprised with inheriting tech debt. Quite often there’s no documentation, the last person to log in to the system is an admin that quit 3 years ago, but it doesn’t much matter because that’s only for a direct console login which normal users don’t do when accessing the application. With tribal knowledge gone and no documentation, only when you pull the network for a bit do you discover that there was this one random script running on it that was responsible for loading up all the needed data in the current system, when 9 of the other 10 times those scripts were no longer needed.

      In a perfect world you’d have documentation, architecture and data flow diagrams for everything, but “ain’t nobody got time for that” and it doesn’t happen.

      • superkret
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        3 months ago

        Had that the other way around recently. A docker container failed to come back up after I had updated the host OS.
        Was about ready to restore the snapshot, when I looked further back in the logs on a hunch.
        Turns out that container hadn’t worked before the update either. The software’s developer is long gone, and no one could tell me what it was supposedly doing.

    • GreenKnight23@lemmy.world
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      3 months ago

      company a gets bought by company b. company b fires 50% of company a.

      even a scream test won’t get you answers because nobody is around that could complain nor know where the docs are.

    • uid0gid0@lemmy.world
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      3 months ago

      You’d be surprised. I had some security devices that I was actively using get shut down simply because some paperwork didn’t get filled out properly and the data center team claimed they had no documentation on them.