This is a staggering story. This jobsworth closed the doors on her because she forgot her bus pass the week before. Despite knowing that she definitely has a bus pass because all pensioners in the UK get one. Just a total loss of humanity.
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Wait… ALL pensioners? Not just the ones that worked X hours, it did this, it whatever? It’s just she based? WHY would they even need a pass to begin with? Just check the age on her id.
Well, it’s all residents. Tourists from abroad still have to pay. So from a system-point-of-view, the bus passes do make sense (since it’s easier/quicker to check a bus pass than a passport plus proof of residency or something). But from a human standpoint there is no point to this.