• TachyonTele@lemm.ee
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    11 days ago

    Fyi there won’t ever be a tracking number for any package until it’s in a box, a label is printed and slapped onto it, and it’s in a truck.

    • nsfwpls@lemdro.id
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      10 days ago

      The tracking number is on the label. There’s a tracking number as soon as the label is created, before it’s ever printed or slapped on a box. Whether or not a customer is given the tracking number when the label is created is a different story.

      I’ve had plenty of tracking numbers that just take me to a page that says “label created - USPS/UPS/FedEx awaiting item” until the carrier receives it. Some won’t give me tracking until it’s been picked up by the carrier, because there’s no point tracking an item that hasn’t shipped, but the number still exists.

    • glimse@lemmy.worldOP
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      11 days ago

      Unless something changed in the past 3-5 years, that is not true. I used to sell a lot on Etsy and eBay and both created a tracking number as soon as you generated the label. If you checked it right away, the USPS site would say they hadn’t processed the package at the post office yet.

        • BigDiction@lemmy.world
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          10 days ago

          lol I can tell you’ve never worked in fulfillment. Whether an order has been shipped is something you need to track.

          • TachyonTele@lemm.ee
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            10 days ago

            Yes. When an order has been shipped it will be tracked.

            Am i missing a joke or something?

            • BigDiction@lemmy.world
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              10 days ago

              Okay in any fulfillment operation tracking occurs when an order is placed. You need to know when a label is printed, often when specific items are packed, and when that order leaves the building. Bigger operations will have more steps for the fulfillment chain and delivery if they do that part.

              From a customer perspective, even your mom and pop shop doing UPS pickup will create a label with tracking so the customer knows when their shipment has entered the delivery chain.

              Am I misunderstanding what you are talking about?

              • TachyonTele@lemm.ee
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                10 days ago

                The order goes to the warehouse. The item(s) are picked. When every thing is completed the shipping/tracking order is printed, stickered, scanned, and put on the truck. That’s when the tracking number is sent out.

                This is standard stuff.

                • BigDiction@lemmy.world
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                  10 days ago

                  I don’t know your shop. Everywhere I’ve worked when an order is placed there is an order ID and fulfillment ID and shipping label created automatically, so the order status can be tracked both internally and externally.

                  At any scale without these you’ll never be able up identify errors in the process.

                  • TachyonTele@lemm.ee
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                    10 days ago

                    Ugh yes. It’s obviously tracked internally. No idea how you think it wouldn’t be. The customer tracking number doesn’t get made until a certain point.

                    Anywho, I’m done with this conversation. It’s ridiculous. Enjoy your evening.

    • Num10ck@lemmy.world
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      11 days ago

      yep thats when they should announce that it shipped. not when the order was entered. and it shouldnt take a $177Billion dollar consumer company 3 days to get a box out the door.

          • TachyonTele@lemm.ee
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            10 days ago

            I don’t know what warehouse you worked in that was “so fun” and didn’t pay well. No wonder you don’t understand how shipping/receiving works.